Text Messaging Terms
Updated October 10, 2026
These terms cover text messages sent to borrowers by a mortgage loan officer or broker that uses LoanMachine, operated by Elevenx2 LLC. The business named in each message is the sender.
What you will get
Loan check-in and education texts, and replies about your loan. Message frequency varies, and no more than 2 offer texts a month. Rates and terms are never sent by text.
How you agree
You get texts only if you text JOIN to the business's number or tick the unticked text-messages box on the business's borrower join form. Agreeing to texts is not a condition of applying for or closing a loan. See how borrowers opt in.
Stop and help
Reply STOP at any time to stop all texts; you will get one confirmation. Reply HELP for help or email support@loanmachine.ai. To start again, text JOIN.
Costs
Message and data rates may apply. The business and LoanMachine do not charge you to receive texts.
Carriers
Carriers are not liable for delayed or undelivered messages.
Your information
We do not sell or share your phone number or opt-in records with third parties for their marketing. Details are in the Privacy Policy.
Questions: support@loanmachine.ai or text (877) 788-0170.